Connect, Pair, or Troubleshoot Your Poly Headset

Your Bluetooth USB adapter comes pre-paired to your headset. To connect to your PC, follow these steps.

1. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.

2. The USB adapter LED flashes and then turns solid to indicate the headset is connected to the USB adapter. If you are wearing your headset you hear “PC connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid.

3. The Poly Lens Desktop App should be preinstalled on your laptop. If not, it can be downloaded by visiting poly.com/lens. This allows you to customize your headset behavior through advanced settings and options.

4. Update the Poly Lens App by right clicking on the icon in the taskbar and selecting Open.

5. Select your device name and then select the update button, if available.

While updating:

• Do not use your Poly device until the update is complete.

• Disconnect your Poly device from paired devices such as phones, tablets and computers.

• Do not start a second update from a second device.

• Do not stream media.

• Do not answer or place a call.

Pair the USB adapter again

Typically, your USB adapter is pre-paired to your Poly audio device. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your Poly device.

1. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.

2. Put your Poly audio device in pair mode.

3. Launch Poly Lens Desktop App and navigate to Poly BT700.

4. Put your Bluetooth USB adapter into pair mode by selecting "Pair new device" on the adapter's main page or overflow menu. Your adapter flashes red and blue. Pairing is successful when you hear "pairing successful" and "PC connected" and the

Bluetooth USB adapter LED is solid.

NOTE To pair again using Plantronics Hub Desktop App, navigate to the app's Poly BT700 general settings and select "Pair."

Find more information on your Poly headset by clicking here.