Overview of Your Poly Headset

Make/Take/End Calls

Answer or end a call by tapping the Call button.

To dial the last number you dialed, double-tap the Call button.

Voice assistant works with Siri, Google Assistant™, or Cortana. To use voice assistants, press and hold the Call button for 2 seconds to activate your phone's default voice assistant. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls.

Mute/unmute

While on an active call, choose:

• Tap the red Mute button

• Take off/put on your headset while on an active call (requires active smart sensors)

OpenMic

While not on a call, tap the red Mute button to activate OpenMic and hear your surroundings. Control the level of ambient noise you hear by adjusting the volume wheel.

Volume

Rotate the volume wheel forward (+) or backward (–) to control the volume.

Play or pause music

Choose:

• Put on/take off the headset (requires active smart sensors)

• Tap the Play/pause button

NOTE: Functionality varies by application. Does not function with web-based apps.

Track selection

Tap the Forward button or Back button to control the track selection.

Use Sensors

Smart sensors respond when you put on or take off your headphones.

With active sensors if a call comes through then putting on the headset will answer the call and taking off the headset will mute the headset.

With active sensors if music or media is playing then putting on the headset will resume the music/media (if playing previous to taking off) and taking off the headset will pause the music/media.

With active sensors if on mute then putting on the headset will unmute if on an active call and taking off the headset will mute if on an active call.

NOTE: Functionality varies by application. Does not function with web-based apps.

Reset sensors

You may need to reset the sensors if they are not working as expected. There are two ways to reset the headset sensors. Choose:

• With your headset powered on, charge your headset on the charge stand for 10 seconds

• Press and hold both the Mute and Play/pause buttons for more than 4 seconds until the LEDs flash purple twice, being careful to not touch the earcup padding or allow it to come in contact with surfaces

Disable Sensors

You can disable your headset smart sensors 2 ways:

• Manage sensors in Poly Lens App

• Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue

NOTE: Sensors cannot be disabled while streaming audio.

ANC (Active Noise Canceling)

ANC reduces external noise and enhances your music and sound quality. Your headset ships with ANC on. To turn ANC off, slide the switch away from "ANC."

Find more information on your Poly headset by clicking here.