Malware removal using Bitdefender

Issue:

In Google Chrome, I have started to get random tabs popping up with promotional signup offers. How do I stop this from happening?

Steps to take:

The random pop-up tabs you're experiencing in Google Chrome are likely caused by adware or unwanted extensions. Here's how to stop them:

Check Your Extensions:
- Open Chrome and type chrome://extensions in the address bar.
- Review the list of extensions and disable or remove any that you don't recognize or trust.
Scan for Malware:
- Use your computer's antivirus or anti-malware software to perform a full system scan.
- Consider using a reputable adware removal tool like Malwarebytes or AdwCleaner.
Clear Browsing Data:
- Open Chrome and press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac).
- Select "Cookies and other site data" and "Cached images and files."
- Choose a time range that covers when the problem started.
- Click "Clear data."
Block Pop-ups and Redirects:
- Go to Chrome's settings (three dots in the top right corner).
- Click "Privacy and security" > "Site settings" > "Pop-ups and redirects."
- Ensure that the setting is set to "Don't allow sites to send pop-ups or use redirects."
Reset Chrome Settings (Optional):
- If the problem persists, you can reset Chrome to its default settings. This will remove all extensions and clear browsing data.
- Go to Chrome's settings, click "Advanced," and then "Reset and clean up."
- Click "Restore settings to their original defaults" and confirm.

Additional Tips:

Be Cautious What You Install: Avoid downloading software from untrusted sources.
Keep Software Updated: Keep your browser, operating system, and antivirus software up to date.
Use an Ad Blocker: Consider installing a reputable ad blocker extension like uBlock Origin or Adblock Plus.
Avoid Clicking on Suspicious Links: Be wary of clicking on links or ads from unknown sources.

If you continue to experience problems after trying these steps, you may want to seek help from a computer professional.

Follow the steps below to run a Full Scan on Bitdefender.

Right-click on the Bitdefender icon in your system tray by the clock:

The following menu will appear:

Click on the Scan icon on the top right side:

The following menu will appear:

Click on Full Scan. You will confirmation of your request in the main part of the application.