Administration
Articles pertaining to the administration of Google Workspace
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Requesting the Creation or Modification of a User or Group in Google Workspace
Users and Groups in Google Workspace Creation, modification, and deletion of user accounts and groups in Google Workspace is now handled by the IT Department. You must make a Service Request to the IT Department. To make a request: Go to PLACE Helpdesk Click Sign in with Google and login using your work account Click the Request a service button Select the service you desire, complete the form, and submit The IT team will fulfill your request and notify you when completed. During business hours, your request is usually fulfilled within an hour Note: IT will set up groups with owners and managers who will be able to manage group membership independently of IT. The following video illustrates the process.
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Working with Google Groups
Any user in Google Workspace can create and administer their own groups. You don't have to be a Google Workspace administrator. Creating and Administering a Group Sign in to Google Groups. At the top, click Create group. Enter group info Please select a group name that is related to the purpose and membership of the group. Don't select a name that is overly general, like "leaders@place.com". Nobody will know which leaders that applies to! Take time to describe the group for other workspace users so they will know what the group is for! Click Next when you're done... Privacy Settings Here is where you set up group permissions. Please leave all the settings at their defaults except for Who can post. * If your group is only used for communication within the group only, then leave it set on Group members * If your group is used for communication within the organization, then set it to Entire organization * If your group is going to receive communication from outside, then set it to Anyone on the web Click Next Add members. Leave this as-is. You are the owner of the group, so you will be able to administer the group and add members once it is set up. Click Next Click Finish and then Go to group In the left menu, click Group settings Scroll down until you see Allow external members. If you plan to add members from outside of the organization, select ON. Now you are ready to add members to your group! In the left menu, click Members (under People). You will see your account as the Owner. Group Owners and Managers can administer the group. Group Members can participate in conversations, etc. but can't administer the group. Click the Add members button. You can add users or groups as members. If you like, you can add a descriptive welcome message too. The members will see that message if they go to their groups. If you want to add others to help with group administration, add them as Owners or Managers Happy grouping! FAQ's Question: Where can I go to get more details on groups and administration? Click here for a helpful resource about Google Groups. Question: I just want members to receive notifications. How do I keep the group members from posting messages to the group? This is a common scenario. For example, a group is set up to send weekly updates, but you don't want people to post back to the group and have it become an open forum. Click on Group settings and set Who can post to Group managers. Owners and managers can send mail to the group and every member will receive the mail in the inbox connected to their member account. However, if a member tries to reply, it will not be permitted. Question: Can I unsubscribe from receiving messages sent to the group but still be able to administer the group? Yes! Go to Members and you'll see a Subscription drop list for each member. You can select how you receive emails.
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Google Workspace - Transfer Ownership of Files
Here's a step-by-step guide on how to use the "Transfer Ownership" tool in the Google Admin console: Prerequisites: You must have the necessary admin privileges to manage Drive and Docs settings. (Either Super Admin or a delegated admin with the correct permissions). Know the email addresses of both the current owner and the intended new owner. Steps: Access the Admin Console: Sign in to your Google Admin console at https://admin.google.com/. Navigate to Drive and Docs: In the left-hand menu, go to Apps > Google Workspace > Drive and Docs. Open Transfer Ownership: Click on the Transfer ownership tab. Specify Owners: From user: Enter the email address of the current owner of the files you want to transfer. Select the user from the search results that appear. To user: Enter the email address of the user who will become the new owner. Select the user from the search results. For general archiving, transfer ownership to archive@{domain}.com. e.g. archive@brivityva.com Start the Transfer: Click the blue Transfer Files button. Important Notes: The transfer process may take some time, especially for large amounts of data. Google will send an email notification to both users once the transfer is complete. If the current owner has files in their Trash, you'll need to manually restore them from Trash before the transfer to preserve those files. It's advisable to inform both the current and new owners of the transfer in advance. Additional Considerations: The “Transfer Ownership” tool allows you to transfer all of a user’s Drive content. You cannot transfer ownership of individual files or folders using this tool. If you run into any errors during the process, refer to Google's support documentation for troubleshooting: https://support.google.com/a/answer/1247799?hl=en
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Assigning a Google Voice number to a User
To assign a new number, go to Apps > Google Workspace > Google Voice and then select Go to Users Then filter the users by name or email address Click Assign Number Add a service address. If the address is not in the list of existing locations, create a new one. This is the street address for the user who will be assigned the number. Now you are ready to complete the phone number assignment. The service address will guide the selection of the area code for the number. Be sure the area code you select is the one the user desires. Some addresses will have multiple area codes available. Google will auto-populate the Google Voice number. If the number is acceptable, click ASSIGN NUMBER. This will automatically assign the number to the user and add a subscription (license) for the number.